Hotel Manager

Far East; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Far East in Singapore seeks a Hotel Manager to provide supervision, direction and leadership across all hotel operations, ensuring profitability and guest satisfaction.

You will oversee Front Office, Housekeeping, F&B, Security and Engineering, collaborate on budgets and forecasts with the Executive Committee, and act as the Area General Manager's representative in their absence.

This role requires strong leadership, strategic thinking and a track record of delivering service excellence.

Qualifications

• Degree or diploma in hospitality management or equivalent.
• 8–10 years of hotel operations experience with managerial responsibility.
• Strong leadership and operational management skills across key hotel functions.
• Good knowledge of service standards and guest experience.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee Front Office, Housekeeping, F&B, Security, and Engineering for profitability.
• Collaborate with Executive Committee to develop budgets and forecasts.
• Advise Area General Manager on process improvements and strategies.
• Analyze trends and guest needs to improve accommodations and facilities.
• Apply yield management to optimize ARR and occupancy.
• Ensure high service and cleanliness within budget.
• Inspect guest rooms, public areas, lobby to uphold standards.
• Coordinate with HR on manpower, recruitment, promotions, terminations.
• Represent Area General Manager in their absence.
• Perform other duties as assigned.

Skills

Leadership

Operations Management

Guest Experience

Service Standards

Communication

Problem-Solving

Education

Degree/Diploma in Hospitality Management or equivalent

Job description

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

• Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
• Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Ensure that F&B section meets desired sales and services standards.
• Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.
• Act as a representative of the Area General Manager in their absence.
• Perform any other duties assigned by the Area General Manager professionally and diligently.

Requirements

• Degree/Diploma in Hospitality Management or equivalent
• Minimum 8–10 years of hotel operations experience, with managerial responsibility
• Strong leadership and operational management skills across key hotel functions
• Good knowledge of service standards, guest experience, and daily hotel operations
• Strong communication and problem-solving skills.