Hospitality Service Crew - Fast-Paced Guest Experience

Oak & Ember Pte Ltd; Singapore; On-site; SGD 281,000 - 362,000; Full time

Job summary

Oak & Ember Pte Ltd in Loyang, Singapore, is seeking a Service Crew member to welcome guests, guide them through our smoked meat menu, and provide prompt, attentive table service.

You will set up service stations, manage table turnarounds, and help ensure every diner feels at home in a warm, team-oriented environment. This role supports clean, efficient service in a vibrant dining setting.

Qualifications

• Excellent communication and customer service skills are essential.
• Experience in hospitality or service roles is a plus.
• Ability to work in a fast-paced environment and stay organized.
• Nice to have a positive, team-oriented attitude.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests and guide them through the menu and QR code ordering.
• Assist guests with seating and needs (baby chairs, wheelchairs) as required.
• Take orders, handle payments, and upsell items to enhance experience.
• Prepare drinks according to recipe and ensure quick, accurate service.
• Maintain cleanliness and set up stations before and after service.
• Support opening/closing duties as per SOP and assist with basic prep tasks.

Skills

Communication skills

Customer service

Teamwork

Attention to detail

Flexible hours

Job description

Oak & Ember Pte Ltd in Loyang, Singapore, is seeking a Service Crew member to welcome guests, guide them through our smoked meat menu, and provide prompt, attentive table service.

You will set up service stations, manage table turnarounds, and help ensure every diner feels at home in a warm, team-oriented environment. This role supports clean, efficient service in a vibrant dining setting.