Assistant Restaurant Manager: Lead Service & Operations

Oak & Ember Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Oak & Ember Pte Ltd in Loyang, Singapore, is seeking an Assistant Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a motivated team in a fast-paced setting.

You will manage front-of-house service, supervise staff, plan shifts, handle guest feedback, and collaborate with management to maintain standards and drive service excellence across the restaurant.

Qualifications

• 2–4 years supervisory experience in F&B, preferably in a restaurant.
• Ability to adapt in a fast-paced environment balancing service with operations.
• Strong leadership and people management skills with a hands-on attitude.
• Ability to multitask and perform under pressure in a high-volume setting.

Responsibilities

• Address guest complaints and feedback promptly during service.
• Handle general enquiries and in-house delivery orders efficiently.
• Assist in event planning, coordination, and set-up when required.
• Ensure restaurant cleanliness, hygiene, and safety standards are consistently met.
• Plan and prepare each shift to deliver excellent guest service and operational efficiency.
• Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow.
• Operate and cover all Front-of-House stations, including hands-on service when required.
• Oversee opening & closing procedures, including any ad-hoc tasks assigned by management.

Skills

Leadership

Communication

Organizational skills

People management

Customer service

Job description

Oak & Ember Pte Ltd in Loyang, Singapore, is seeking an Assistant Restaurant Manager to oversee daily operations, ensure guest satisfaction, and lead a motivated team in a fast-paced setting.

You will manage front-of-house service, supervise staff, plan shifts, handle guest feedback, and collaborate with management to maintain standards and drive service excellence across the restaurant.