Holistic Clinic Assistant: Welcoming Patients & Admin Lead

Basel Medical Group Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Basel Medical Group Pte Ltd is seeking a Clinic Assistant to join our Holland Road Central Region clinic in a full-time capacity. You will support reception, appointment scheduling, patient documentation, payments, and overall clinic operations to ensure a welcoming, efficient, and professional environment.

You will assist practitioners, handle inquiries, maintain confidentiality, and help keep the clinic organized and well-stocked, contributing to holistic health care and patient wellbeing.

Qualifications

• Excellent communication with patients and staff
• Strong organisational abilities for multitasking
• Familiarity with clinic management systems or similar tools (desirable)
• Genuine interest in natural therapies and holistic health
• Ability to maintain patient confidentiality and data protection
• Reliable, punctual and dependable in delivering high-quality service
• Flexible to adapt to a dynamic healthcare environment
• Previous clinic, healthcare or customer service experience is advantageous but not essential
• Warm, approachable personality eager to support patient wellbeing

Responsibilities

• Greeting patients upon arrival and maintaining a warm, professional reception area atmosphere
• Managing appointment scheduling and patient bookings using clinic management systems
• Handling administrative tasks including patient registration, medical history documentation and consent form processing
• Processing payments and managing clinic finances with accuracy and confidentiality
• Maintaining cleanliness and organisation of the clinic facility, including treatment rooms and waiting areas
• Restocking supplies and managing inventory of clinical and office materials
• Assisting practitioners with patient preparation and basic clinic support during treatments
• Responding to patient enquiries via phone, whatsapp, email and in person with professionalism and empathy
• Maintaining patient confidentiality and adhering to data protection regulations
• Supporting the clinic team with general administrative duties as required

Skills

Communication skills

Organisational skills

Clinic management software

Healthcare awareness

Data privacy

Reliability

Punctuality

Flexibility

Customer service

Job description

Basel Medical Group Pte Ltd is seeking a Clinic Assistant to join our Holland Road Central Region clinic in a full-time capacity. You will support reception, appointment scheduling, patient documentation, payments, and overall clinic operations to ensure a welcoming, efficient, and professional environment.

You will assist practitioners, handle inquiries, maintain confidentiality, and help keep the clinic organized and well-stocked, contributing to holistic health care and patient wellbeing.