Holistic Clinic Assistant — Front Desk & Admin Support

BASEL MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Basel Medical Group Pte Ltd is seeking a dedicated Clinic Assistant to join our Holland Road Central Region clinic. You will greet patients, manage bookings, handle registrations and payments, and keep the clinic clean and well-organised to ensure a smooth patient journey.

You will work with our team to provide compassionate, professional service and support to practitioners during treatments, while maintaining patient confidentiality and complying with data protection regulations in a holistic

Qualifications

• Excellent communication with patients and staff.
• Strong organisational abilities and attention to detail in managing multiple tasks.
• Familiarity with clinic management software or similar administrative tools is desirable.
• Genuine interest in natural therapies and holistic health.
• Reliable, punctual and committed to providing consistent high-quality service.
• Previous clinic or customer service experience is advantageous but not essential.

Responsibilities

• Greeting patients upon arrival and maintaining a warm, professional reception area atmosphere.
• Managing appointment scheduling and patient bookings using clinic management systems.
• Handling administrative tasks including patient registration, medical history documentation and consent form processing.
• Processing payments and managing clinic finances with accuracy and confidentiality.
• Maintaining cleanliness and organisation of the clinic facility, including treatment rooms and waiting areas.
• Restocking supplies and managing inventory of clinical and office materials.
• Assisting practitioners with patient preparation and basic clinic support during treatments.
• Responding to patient enquiries via phone, whatsapp, email and in person with professionalism and empathy.
• Maintaining patient confidentiality and adhering to data protection regulations.
• Supporting the clinic team with general administrative duties as required.

Skills

Communication

Organisational skills

Customer service

Attention to detail

Data privacy

Team support

Tools

Clinic management software

Job description

Basel Medical Group Pte Ltd is seeking a dedicated Clinic Assistant to join our Holland Road Central Region clinic. You will greet patients, manage bookings, handle registrations and payments, and keep the clinic clean and well-organised to ensure a smooth patient journey.

You will work with our team to provide compassionate, professional service and support to practitioners during treatments, while maintaining patient confidentiality and complying with data protection regulations in a holistic