Healthcare Operations & Planning Specialist

NHG Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NHG Health in Singapore seeks an Operations Support role to help manage and continuously improve services, ensuring efficient workflows and high-quality patient care. You will assist with daily tasks, procurement, inventory, and administrative duties, while contributing to dashboards and cross-department initiatives.

The ideal candidate will have a degree in any discipline, strong analytical abilities, and experience in healthcare or business operations.

Qualifications

• A recognized Degree in any discipline.
• Relevant experience in healthcare operations, business operations, project management, data analytics, or administrative management will be an advantage.
• Fresh graduates with strong analytical, organizational, and project coordination capabilities will be considered.

Responsibilities

• Support effective running, monitoring, and continuous improvement of existing services.
• Support department daily operations, including procurement of equipment and supplies, inventory management, invoice processing, and other administrative functions.
• Conduct data analysis and reporting for operational and financial indicators (e.g., waiting time, turnaround time, financial performance) for regular monitoring of operational and performance metrics.
• Implement initiatives to improve business processes, service workflows, and operational efficiency.
• Support quality service management efforts, including service quality review, complaints and feedback management.
• Coordinate and facilitate organisation-wide or cross-departmental initiatives across Allied Health departments.
• Support the development and implementation of Allied Health department dashboards.
• Assist in identifying, evaluating, and implementing innovative solutions.

Skills

Analytical thinking

Communication skills

Organizational skills

Project coordination

MS Office

Education

Degree in any discipline

Tools

Microsoft Office

Job description

NHG Health in Singapore seeks an Operations Support role to help manage and continuously improve services, ensuring efficient workflows and high-quality patient care. You will assist with daily tasks, procurement, inventory, and administrative duties, while contributing to dashboards and cross-department initiatives.

The ideal candidate will have a degree in any discipline, strong analytical abilities, and experience in healthcare or business operations.