Allied Health Operations & Planning Lead

Woodlands Health; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Woodlands Health in Singapore is seeking an experienced Operations and Planning Specialist to support Allied Health departments, driving efficient workflows and high-quality patient care. You will help monitor services, coordinate procurement, manage inventory, and analyze key performance indicators to inform decisions.

You will participate in designing and implementing new services, coordinating cross‑department initiatives, budgeting, and staff development, while ensuring compliance and

Qualifications

• University degree required in science or business administration, business management or related field.
• At least 5 years of experience in healthcare or a related industry.
• Experience in supporting operations and in business process and data analysis.

Responsibilities

• Support the effective running, monitoring, and continuous improvement of existing services.
• Support department daily operations, including procurement of equipment and supplies, inventory management, invoice processing, and other administrative functions.
• Conduct data analysis and reporting for operational and financial indicators (e.g., waiting time, turnaround time, financial performance) for regular monitoring of operational and performance metrics.
• Implement initiatives to improve business processes, service workflows, and operational efficiency.
• Support quality service management efforts, including service quality review, complaints and feedback management.
• Support HODs in the supervision of Ancillary staff (e.g. PSAs).
• Assist HODs in preparing annual workplans, manpower plans, and budgets.
• Support the planning, design and development of new services and operational initiatives.
• Conduct planning, analysis, and review of business, service, and operational workflows/processes.
• Support the setup of new services, including writing proposals, assisting with procurement exercises, coordinating system integration, and managing operational rollout.
• Assist in identifying, evaluating, and implementing innovative technologies.
• Coordinate and facilitate organisation-wide or cross-departmental initiatives across Allied Health departments.
• Oversee and assist in daily operational, administrative and procurement duties.
• Coordinate meetings, prepare minutes, track follow-up items, and support committee-related work.
• Provide guidance and training to junior staff.
• Perform any other duties / projects as assigned by reporting officer.
• Support all corporate activities.

Skills

Data analysis

Lean management

Communication skills

Inter-personal skills

Organizational skills

Microsoft Office

Education

University degree in science or business administration or related field

Tools

Microsoft Excel

Data management systems

Job description

Woodlands Health in Singapore is seeking an experienced Operations and Planning Specialist to support Allied Health departments, driving efficient workflows and high-quality patient care. You will help monitor services, coordinate procurement, manage inventory, and analyze key performance indicators to inform decisions.

You will participate in designing and implementing new services, coordinating cross‑department initiatives, budgeting, and staff development, while ensuring compliance and