Healthcare Front Desk & Patient Experience Associate

PANCARE MEDICAL CLINIC PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

PANCARE MEDICAL CLINIC PTE. LTD. is looking for a Customer Service Associate to support daily operations while delivering quality service to patients and visitors. This role involves managing patient inquiries, coordinating appointments, and ensuring smooth administrative processes.

The ideal candidate will have at least 2 years of experience in a healthcare setting, strong attention to detail, and a commitment to maintaining patient confidentiality and service standards. This role requires flexibility in working hours, including weekends and public holidays.

Qualifications

• Minimum 2 years experience in a healthcare setting.
• Attention to detail and accuracy in handling administrative tasks.
• Ability to work in a team in a fast-paced environment.

Responsibilities

• Provide frontline customer service.
• Organize and plan patient appointments effectively.
• Maintain strict adherence to medical standards.

Skills

Attention to detail

Teamwork

Customer service

Administrative skills

Education

N/O level

Job description

PANCARE MEDICAL CLINIC PTE. LTD. is looking for a Customer Service Associate to support daily operations while delivering quality service to patients and visitors. This role involves managing patient inquiries, coordinating appointments, and ensuring smooth administrative processes.

The ideal candidate will have at least 2 years of experience in a healthcare setting, strong attention to detail, and a commitment to maintaining patient confidentiality and service standards. This role requires flexibility in working hours, including weekends and public holidays.