Healthcare Data & Operations Lead

Recruit Express Pte Ltd; Singapore; On-site; SGD 3,500 - 5,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an organised administrator to support Data Reporting & Submissions, Administrative & Coordination, Meeting Support, and Medical Centre Transition activities. The role centers on generating reports from NGEMR and related systems, maintaining dashboards, and delivering timely updates for clinical and operations staff.

You will coordinate meeting logistics, manage trackers, handle communications, and assist in compiling closure-related records and documentation,

Responsibilities

• Generate, compile, and prepare recurring operational reports from NGEMR and related systems, including outpatient, surgical workload, allied health, and endoscopy data, in accordance with stipulated monthly deadlines.
• Populate and maintain the Monthly Report dashboard by updating the relevant data tabs accurately and in a timely manner.
• Assist in the preparation of sub-specialties dashboards by extracting and organising data.
• Support data hygiene processes and flagging outliers to the relevant clinical or operations staff for verification.
• Support any other ad-hoc data requests as directed.
• Manage daily Operations Tracker to ensure timely and accurate allocation to relevant staff for follow-up.
• Send broadcast communications to doctors and staff as directed, using the appropriate email distribution lists.
• Raise IT service tickets via ServiceNow for staff access requests as and when required.
• Prepare positive patient and NOK feedback graphics for sharing with staff as and when required.
• Assist with calling for agenda items and tracking matters
• Coordinate meeting logistics, including scheduling, room bookings, and preparation and distribution of meeting materials ahead of each meeting
• Draft and circulate meeting minutes
• Follow up with departments and action owners on outstanding closure activities, and update the tracker based on confirmed information.
• Assist in compiling and organising closure-related records, correspondence, approvals, inventories and supporting documents.
• Support the collation of information relating to contracts, purchase orders, vendors, equipment, assets, systems and operational services.
• Maintain an orderly electronic filing structure and ensure that the latest approved versions of closure documents are properly filed and retrievable.
• Assist in preparing closure status updates, meeting papers and presentation materials using approved templates.
• Coordinate administrative communications with internal departments and external parties using approved wording and distribution lists.

Job description

Recruit Express Pte Ltd is seeking an organised administrator to support Data Reporting & Submissions, Administrative & Coordination, Meeting Support, and Medical Centre Transition activities. The role centers on generating reports from NGEMR and related systems, maintaining dashboards, and delivering timely updates for clinical and operations staff.

You will coordinate meeting logistics, manage trackers, handle communications, and assist in compiling closure-related records and documentation,