Operations & Data Reporting Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a diligent data reporting and administrative support professional to assist with monthly operational reporting, data submissions, and meeting coordination across the Medical Centre.

You will generate and consolidate reports from NGEMR and related systems, maintain dashboards, and support data hygiene, communications, and closure activities with clinical and operations staff.

Responsibilities

• Generate recurring operational reports from NGEMR and related systems (outpatient, surgery, allied health, endoscopy) by monthly deadlines.
• Populate and maintain the Monthly Report dashboard by updating data tabs accurately and timely.
• Upload data to portal and submission portals by deadlines, under the reporting officer's guidance.
• Assist in preparing sub-specialties dashboards by extracting and organising data.
• Support data hygiene processes and flagging outliers to relevant staff for verification.
• Support any other ad-hoc data requests as directed.
• Manage daily Operations Tracker to ensure timely and accurate allocation to staff for follow-up.
• Send broadcast communications to doctors and staff using appropriate email distribution lists.
• Raise IT service tickets via ServiceNow for staff access requests as required.
• Prepare positive patient and NOK feedback graphics for staff sharing as required.
• Assist with calling for agenda items and tracking matters arising for meetings.
• Coordinate meeting logistics, including scheduling, room bookings, and distribution of materials ahead of each meeting.
• Draft and circulate meeting minutes.
• Follow up with departments and action owners on closure activities, and update trackers based on confirmed information.
• Assist in compiling closure-related records, correspondence, approvals, inventories and supporting documents.
• Support the collations of information relating to contracts, POs, vendors, equipment, assets, systems and services.
• Maintain an orderly electronic filing structure and ensure latest approved versions of closure documents are filed and retrievable.
• Assist in preparing closure status updates, meeting papers and materials using approved templates.
• Coordinate administrative communications with internal departments and external parties using approved wording and distribution lists.

Job description

Recruit Express Pte Ltd in Singapore seeks a diligent data reporting and administrative support professional to assist with monthly operational reporting, data submissions, and meeting coordination across the Medical Centre.

You will generate and consolidate reports from NGEMR and related systems, maintain dashboards, and support data hygiene, communications, and closure activities with clinical and operations staff.