Health & Benefits, Senior Business Development Consultant

Willis Towers Watson Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Willis Towers Watson Singapore is seeking a Senior Business Development Consultant within our Health & Group Benefits team to drive new business, manage client relationships, and deliver advisory solutions across health, risk, flexible benefits and wellness programs for leading Singaporean companies.

You will own the client lifecycle from outreach to delivery, lead projects, design benefit strategies, benchmark data, coordinate with regional specialists, and contribute to intellectual capital

Qualifications

• 3-5 years’ experience in a business development role or Health & Benefits consulting or brokerage role, or from a C&B function in industry.
• Strong focus on customer service and client relationship management.
• Excellent written and verbal communication in English.

Responsibilities

• Solicit and close New Business within established parameters.
• Manage client relationships in benefits advisory and wellness.
• Deliver quality advice and solutions to clients.
• Lead local delivery of health and wellness solutions and coordinate with regional experts.
• Project manage complex client projects, ensuring delivery on time and on budget.
• Provide meaningful insights from cost and utilization data to clients.

Skills

Business development

Client management

Project management

Communication

Health & benefits advisory

Education

Bachelor's degree preferred

Tools

PowerPoint

Excel

Job description

As a Senior Business Development Consultant in our Singapore Health & Group Benefits team, you will be working with leading companies in Singapore on a wide variety of complex projects involving the design, communication, funding, implementation and management of a full array of Health and Group Benefits programs including health, risk, flexible benefits and wellness benefits as well as other in-service benefits. You will have ownership of ensuring we continue to provide our clients with innovative advisory services and solutions including wellness initiatives.In this space, you will serve as the project manager and day to day communication liaison with our clients, create client deliverables, contribute to client management and lead new business activities, and participate in the creation of new intellectual capital.

• Responsible for soliciting and closing New Business within established parameters
• Responsible for managing client relationships in the area of benefits advisory and wellness leading to the generation of new business to successfully meet financial targets.
• Responsible for the delivery of quality advice and solutions for our clients
• Responsible of ensuring all Health & Benefits clients are represented within WTW’s Benefits Data Source (Benchmarking data).
• Develop efficient plan designs and funding arrangements that fit client goals
• Benefit benchmarking across all forms of in-service benefits and perquisites
• Working within a benefits optimisation framework to maximise the value of benefits whilst maintaining cost sustainability. This includes leading executive interviews and running employee benefit surveys and focus groups with employees
• The analysis of cost claims and utilization data to provide meaningful insights on trends, opportunities and risks.
• The design (and re-design) of flexible benefit and voluntary benefit programs to meet the diverse needs of our clients’ workforce.
• Lead the local delivery of health and wellness solutions.
• Work with regional communications experts to deliver innovative benefit communications.
• Project management of complex client projects, guaranteeing delivery on time, within budget and with high quality
• Understand the local health and wellness vendor marketplace and leverage that knowledge on clients’ behalf
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations

Core focus areas include:

• Develop efficient plan designs and funding arrangements that fit client goals
• Benefit benchmarking across all forms of in-service benefits and perquisites
• Working within a benefits optimisation framework to maximise the value of benefits whilst maintaining cost sustainability. This includes leading executive interviews and running employee benefit surveys and focus groups with employees
• The analysis of cost claims and utilization data to provide meaningful insights on trends, opportunities and risks.
• The design (and re-design) of flexible benefit and voluntary benefit programs to meet the diverse needs of our clients’ workforce.
• Lead the local delivery of health and wellness solutions.
• Work with regional communications experts to deliver innovative benefit communications.
• Project management of complex client projects, guaranteeing delivery on time, within budget and with high quality
• Understand the local health and wellness vendor marketplace and leverage that knowledge on clients’ behalf
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
• Analysis about the advantages and disadvantages of the plan funding model (insured, self-insured, re-insurance);

• Meet requirements of the following including: M5, M9, HI, ComGI, BCP, PGI
• Minimum of 3 - 5 years’ experience in a business development role or Health & Benefits consulting or brokerage role, or from a C&B function in industry.
• Ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Good knowledge of the Singapore vendor marketplace
• Technical proficiency in Singaporean employee benefits
• Broad understanding of compliance issues related to local legislation
• Proficiency in Microsoft Office (especially Powerpoint, Excel and Word);
• Proficiency in English language
• Client Focus
• Influence and Selling
• Results Focus
• Collaboration
• Thought Leadership and Innovation

Competencies

• Client Focus
• Influence and Selling
• Results Focus
• Collaboration
• Thought Leadership and Innovation

Equal Opportunity Employer