Guest Services Supervisor – Luxury Hospitality

The Ritz-Carlton; Remote; SGD 36,000 - 48,000; Full time

Job summary

A luxury hospitality brand based in Singapore seeks a dedicated individual to lead a team, ensuring excellent service delivery and adherence to safety and quality standards. The ideal candidate should have at least 2 years of related work experience, including 1 year in a supervisory role. This position emphasizes teamwork, guest relations, and maintaining standards essential to the company's reputation of exceptional luxury service.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff is working together as a team to meet guest needs.
• Inspect grooming and attire of staff.
• Monitor dining rooms for seating availability and service.
• Assist management in hiring, training, and evaluating staff.
• Ensure adherence to safety and security policies.

Skills

Teamwork

Customer service

Leadership

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hospitality brand based in Singapore seeks a dedicated individual to lead a team, ensuring excellent service delivery and adherence to safety and quality standards. The ideal candidate should have at least 2 years of related work experience, including 1 year in a supervisory role. This position emphasizes teamwork, guest relations, and maintaining standards essential to the company's reputation of exceptional luxury service.