Guest Services Executive - Hospitality & Upsell (Meal Allowance)

Success Human Resource Centre; Singapore; On-site; SGD 30,000 - 36,000; Full time

Benefits offered by this job

Meal Allowance

VB

Medical Spending Account

Flexible Benefit

Birthday Leave

Birthday Month

Job summary

Success Resource Centre Pte Ltd in Singapore is seeking a hospitality-focused guest services associate to join a hotel team. You will respond to guests' complaints, requests and inquiries with courtesy and efficiency, and ensure calls are answered promptly while maintaining a positive attitude.

Work 5 days per week with rotating shifts, earning up to SGD 3,000 monthly plus meal allowance and VB. Benefits include a Medical Spending Account, Flexible Benefit, Birthday Leave, and a Free Annual

Qualifications

• Respond to guests' complaints, requests and inquiries with courtesy and tact.
• Provide courteous and efficient service, handling telephone calls promptly.
• Familiar with HMS; knowledge of hotel operations is advantageous.

Responsibilities

• Work closely with the team to provide courteous services to guests.
• Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Handle cashiering functions and adhere to hotel policies.

Skills

Communication skills

Positive attitude

Customer service

Education

O-Level or equivalent

Tools

HMS

Job description

Success Resource Centre Pte Ltd in Singapore is seeking a hospitality-focused guest services associate to join a hotel team. You will respond to guests' complaints, requests and inquiries with courtesy and efficiency, and ensure calls are answered promptly while maintaining a positive attitude.

Work 5 days per week with rotating shifts, earning up to SGD 3,000 monthly plus meal allowance and VB. Benefits include a Medical Spending Account, Flexible Benefit, Birthday Leave, and a Free Annual