Guest Services Bell Attendant

Accor; Singapore; On-site; SGD 20,088 - 26,784; Full time

Job summary

Accor's Fairmont Singapore and Swissôtel The Stamford are seeking a friendly Porter to assist guests with luggage, escort to rooms, and ensure smooth arrivals and departures in a busy downtown hotel environment.

You'll work in shifts, maintain grooming standards, read and write English, and be a team player with a guest-focused mindset. Training provided; no prior experience required for motivated individuals.

Qualifications

• Minimum Secondary Education.
• Experience not required as training will be provided.
• Able to read and write English.
• A second language is preferred.
• Must be physically able to carry out duties of Porter.
• Guest focused with good communications skill.

Responsibilities

• Ensure timely delivery of guest luggage and items in a friendly manner.
• Orient guests on room facilities to facilitate comfort.
• Attend to guest requests as directed by Leaders, Captains and Communications Agents.
• Communicate with Bell Captains upon completion of assignments.
• Provide organized luggage service and assist with group luggage logistics.
• Perform Doorman duties when required and maintain lobby flow.
• Ensure grooming standards and professional appearance at all times.

Skills

Guest service

Communication

English literacy

Team player

Education

Secondary education

Job description

Accor's Fairmont Singapore and Swissôtel The Stamford are seeking a friendly Porter to assist guests with luggage, escort to rooms, and ensure smooth arrivals and departures in a busy downtown hotel environment.

You'll work in shifts, maintain grooming standards, read and write English, and be a team player with a guest-focused mindset. Training provided; no prior experience required for motivated individuals.