Guest Relations Officer (Changi Jewel) - [2 work/ 2 off]

PERSOL; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

PERSOL Singapore seeks an enthusiastic lounge host to welcome guests and ensure a smooth, memorable experience for travelers arriving at the lounge. You will provide information on lounge facilities and promotions while serving food and drinks with high standards of hygiene and presentation.

As part of a fast-paced team, you will monitor the lounge environment for cleanliness and safety, handle guest inquiries promptly, and maintain accurate records of visits and facility usage to support

Qualifications

• Minimum GCE N Levels.
• Minimum 1 to 2 years of hospitality or customer service experience.
• Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities

• Welcome and assist guests upon arrival at the lounge
• Provide information about lounge facilities, services, and promotions
• Serve food and beverages while maintaining high standards of hygiene and presentation
• Monitor lounge environment to ensure cleanliness, comfort, and safety
• Handle guest inquiries, requests, and concerns promptly and professionally
• Maintain accurate records of guest visits and facility usage

Skills

Hospitality

Customer service

Communication

Teamwork

Education

GCE N Levels

Job description

Join one of the most recognized names in the aviation industry and be part of a team dedicated to deliveringsmooth, memorable experiencesfor travelers from around the world.

Job Scope

• Welcome and assist guests upon arrival at the lounge
• Provide information about lounge facilities, services, and promotions
• Serve food and beverages while maintaining high standards of hygiene and presentation
• Monitor lounge environment to ensure cleanliness, comfort, and safety
• Handle guest inquiries, requests, and concerns promptly and professionally
• Maintain accurate records of guest visits and facility usage

Job Requirements

• Minimum GCE ‘N’ Levels
• Minimum 1 to 2 years of hospitality or customer service experience
• Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment