Changi Airport Passenger Service Associate | Joining Bonus!

RECRUIT FAST PTE. LTD.; Singapore; Presencial; SGD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Joining bonus

Performance bonus

Shift allowance

Incentives

Overtime pay

Staff transport

Training provided

Descripción de la vacante

RECRUIT FAST PTE. LTD. in Singapore is seeking a customer-facing front desk agent to enhance the travel experience at premier lounges. You will greet passengers, check them in, and guide transit travelers through arrival gates and transfer areas.

The role requires good communication, a professional appearance, and the ability to work in a fast-paced environment with rotating shifts, including overnights. Training is provided.

Formación

• Customer service experience preferred.
• Comfortable working in a fast-paced environment.
• Able to work rotating shifts, including overnight.
• Good communication and interpersonal skills.

Responsabilidades

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process
• Front desk duties in exclusive premier lounges
• Guide transit passengers between arrival gates and Transfer Holding Areas
• Perform gate handling duties, including coordinating departure activities with internal departments and communicating with airline crew
• Assist passengers requiring special assistance (e.g. families, strollers, etc)
• Maintain professional grooming, communication, and service standards at all times

Conocimientos

Customer service

Communication

Interpersonal skills

Shift work

Educación

GCE N/O Levels

Descripción del empleo

Summary

Do you enjoy interacting with people? Be part of the team that creates a smooth and positive travel experience for passengers!

Responsibilities (includes but not limited to)

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process
• Front desk duties in exclusive premier lounges
• Guide transit passengers between arrival gates and Transfer Holding Areas
• Perform gate handling duties, including coordinating departure activities with internal departments and communicating with airline crew
• Assist passengers requiring special assistance (e.g. families, strollers, etc)
• Maintain professional grooming, communication, and service standards at all times

Requirements

• Minimum GCE ‘N’/‘O’ Levels or equivalent
• Customer service experience preferred
• Comfortable working in a fast-paced environment
• Able to work rotating shifts, including overnight
• Good communication and interpersonal skills

Benefits

• Entitled to Joining Bonus and Performance Bonus
• Shift allowance, incentives and overtime pay
• Staff transport (if working beyond midnight)
• Training provided