Guest Relations & Front Desk Specialist

GOODWOOD PARK HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

GOODWOOD PARK HOTEL PRIVATE LIMITED in Singapore is seeking dedicated candidates for the Front Office Department. The role involves providing exceptional guest support, managing check-ins and check-outs, and handling guest inquiries effectively.

Ideal candidates should have a minimum of 1 year of customer service experience, be attentive to details, and possess strong teamwork abilities. Proficiency in spoken and written English is essential, while experience with OPERA is a plus. Join us in delivering remarkable hospitality to our guests.

Qualifications

• Minimum 1 year customer service experience.
• Service orientation and teamwork.
• Conversant in written and spoken English.
• Proficient in OPERA is an advantage.

Responsibilities

• Provide total guest support.
• Welcome and check in/out guests.
• Manage guest enquiries and provide information.
• Act as liaison between customers and the hotel.

Skills

Customer service experience

Service oriented

Attention to detail

Team player

English proficiency

OPERA proficiency

Job description

GOODWOOD PARK HOTEL PRIVATE LIMITED in Singapore is seeking dedicated candidates for the Front Office Department. The role involves providing exceptional guest support, managing check-ins and check-outs, and handling guest inquiries effectively.

Ideal candidates should have a minimum of 1 year of customer service experience, be attentive to details, and possess strong teamwork abilities. Proficiency in spoken and written English is essential, while experience with OPERA is a plus. Join us in delivering remarkable hospitality to our guests.