Guest Experience Specialist - Restaurant Service

Sichuan Tianfu Restaurant; Singapore; Sur place; SGD 20 000 - 36 000; Plein temps

Résumé du poste

Sichuan Tianfu Restaurant in Singapore is seeking a friendly and reliable waiter/waitress to join our front-of-house team. You will greet guests, present menus, explain specials and take orders with accuracy and a positive attitude.

You will work closely with kitchen staff, handle payments, maintain a clean dining area, and ensure guests have an exceptional dining experience. Previous POS experience and strong communication are essential in our fast-paced environment.

Qualifications

• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash registers and ordering information systems (POS).
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills for fast-paced environments.
• Active listening and effective communication.
• Team spirit.

Responsabilités

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Connaissances

Cash register experience

POS experience

Basic math skills

Customer service

Communication skills

Team player

Outils

Revel POS

Toast POS

Description du poste

Sichuan Tianfu Restaurant in Singapore is seeking a friendly and reliable waiter/waitress to join our front-of-house team. You will greet guests, present menus, explain specials and take orders with accuracy and a positive attitude.

You will work closely with kitchen staff, handle payments, maintain a clean dining area, and ensure guests have an exceptional dining experience. Previous POS experience and strong communication are essential in our fast-paced environment.