Guest Experience Waitstaff — Fast Growth & Perks

QIAN SHAN PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Performance Bonus

Staff meals

Staff discount

Referral incentives

On-the-job training

Birthday Gifts

Friendly work environment

Fast career progressions

Job summary

QIAN SHAN PTE. LTD. in Singapore is seeking a friendly and customer-oriented restaurant associate to greet guests, escort them to tables, and share menu details.

You will provide recommendations, handle orders with a POS system, and ensure accurate billing. The role requires delivering top-notch service, maintaining a clean dining area, and adhering to health regulations. The position welcomes applicants with no prior experience and offers on-the-job training, staff meals, and potential for fast

Qualifications

• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.
• No experience welcomed.

Responsibilities

• Greet and escort customers to their tables. Provide excellent customer service to guests.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Offer menu recommendations upon request. Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software, order slips. Deliver checks and collect bill payments.
• Communicate order details to the Kitchen Staff, Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area. Follow all relevant health department regulations.

Skills

Customer service

POS system

Job description

QIAN SHAN PTE. LTD. in Singapore is seeking a friendly and customer-oriented restaurant associate to greet guests, escort them to tables, and share menu details.

You will provide recommendations, handle orders with a POS system, and ensure accurate billing. The role requires delivering top-notch service, maintaining a clean dining area, and adhering to health regulations. The position welcomes applicants with no prior experience and offers on-the-job training, staff meals, and potential for fast