Guest Experience Lead - Restaurant Service

TSI MANUFACTURING PTE. LTD.; Singapore; On-site; SGD 17,000 - 21,000; Full time

Job summary

TSI MANUFACTURING PTE. LTD. in Singapore is seeking a friendly Restaurant Service Crew to support daily restaurant operations.

You will greet customers, take orders, serve food and beverages, and help maintain a clean, welcoming dining area. This role emphasizes teamwork, reliability for shift work including weekends and public holidays, and basic cashiering duties. Prior experience is beneficial but not required; physical fitness to stand for long periods is important.

Qualifications

• Experience in food and beverage or customer service is advantageous.
• Willingness to work shifts, weekends and public holidays to meet operational needs.
• Physically fit and able to stand for long hours to perform job duties effectively.

Responsibilities

• Greet and attend to customers professionally and warmly to create a welcoming atmosphere
• Accurately take and process customer orders to ensure timely service
• Serve food and beverages promptly to customers to enhance their dining experience
• Clear and clean tables efficiently after customers leave to maintain a tidy environment
• Maintain cleanliness and hygiene standards in dining areas to comply with health regulations
• Respond to customer enquiries and basic requests to support customer satisfaction
• Assist with cashiering and payment processing when needed to facilitate smooth transactionsReplenish condiments, utensils, and service items to ensure availability for customers
• Follow food safety and workplace safety regulations to ensure a safe environment
• Support team members with additional ad-hoc duties to contribute to overall restaurant operations
• Display leadership capabilities in restaurant operations

Skills

Customer service

Communication

Cash handling

Job description

TSI MANUFACTURING PTE. LTD. in Singapore is seeking a friendly Restaurant Service Crew to support daily restaurant operations.

You will greet customers, take orders, serve food and beverages, and help maintain a clean, welcoming dining area. This role emphasizes teamwork, reliability for shift work including weekends and public holidays, and basic cashiering duties. Prior experience is beneficial but not required; physical fitness to stand for long periods is important.