F&B Service & Guest Experience Associate

Marina Bay Sands; Singapore; On-site; SGD 17,000 - 28,000; Full time

Job summary

Marina Bay Sands is seeking friendly and customer-focused staff to join our Food & Beverage team in Singapore. You will handle orders, serve guests, assist with restaurant setup, and manage reservations. This role involves up-selling, ensuring menu knowledge, and supporting team members throughout shifts.

Ideal candidates have at least 1 year of guest service experience, a secondary education with O Level passes, and a food hygiene certificate. Shifts, weekends and public holidays are required.

Qualifications

• Minimum secondary education with O Level passes.
• Minimum 1 year in a guest service/guest contact role.
• Possess food hygiene and safety certification.
• Willing and able to work on shifts, weekends and public holidays.

Responsibilities

• Handle food and beverage orders and serve guests.
• Provide friendly, excellent service to all guests.
• Assist fellow team members to set up the restaurant and ensure stock/utensils are ready for service.
• Assist guests with requests, up-sell and be well-versed in the menu.
• Handle restaurant telephone and email reservation enquiries.
• Perform cashiering duties and operate the POS system.
• Maintain accuracy of cash drawer and reconcile at end of shift.

Skills

Guest service

Food service

Cashiering

Upselling

Education

O Level

Diploma

Job description

Marina Bay Sands is seeking friendly and customer-focused staff to join our Food & Beverage team in Singapore. You will handle orders, serve guests, assist with restaurant setup, and manage reservations. This role involves up-selling, ensuring menu knowledge, and supporting team members throughout shifts.

Ideal candidates have at least 1 year of guest service experience, a secondary education with O Level passes, and a food hygiene certificate. Shifts, weekends and public holidays are required.