Guest Experience & Operations Coordinator (Pre-Opening)

Shangri-La Group; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading hospitality group in Singapore is seeking a Co-ordinator for Operation Services at The Palawan @ Sentosa. This role involves managing customer enquiries, bookings, and ensuring exceptional service standards. Ideal candidates should be enthusiastic and customer-oriented, with strong communication skills and the ability to work in shifts. Join our pioneering team to create unique experiences for guests in a vibrant environment.

Qualifications

• Enthusiastic and customer-oriented with a passion for guest interaction.
• Ability to work shifts and maintain service standards.

Responsibilities

• Handle telephone enquiries and customer service.
• Manage face-to-face bookings and group bookings.
• Ensure a pleasant and safe experience for all guests.
• Maintain service standards and track inventory.

Skills

Customer service skills

Communication skills

Relationship building

Initiative

Creativity

Job description

A leading hospitality group in Singapore is seeking a Co-ordinator for Operation Services at The Palawan @ Sentosa. This role involves managing customer enquiries, bookings, and ensuring exceptional service standards. Ideal candidates should be enthusiastic and customer-oriented, with strong communication skills and the ability to work in shifts. Join our pioneering team to create unique experiences for guests in a vibrant environment.