Guest Experience Lead - Premium Spirits

TWS PTE. LTD.

Singapore

On-site

SGD 28,000 - 42,000

Full time

5 days ago
Be an early applicant
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Annual Leave
Medical & Hospitalisation Leave
Insurance Coverage

Job summary

TSH Corporation Limited, renowned for premium whiskies, cocktails and spirits, seeks a guest-focused reservations specialist in Singapore. You will manage bookings, respond to inquiries, and personalise guest experiences across ourSignature Reserve and related venues.

Ideal candidates have at least 1 year in hospitality, outstanding guest relations, and the ability to work shifts including weekends and public holidays.

Qualifications

  • 1+ year experience in hospitality or related field.
  • Excellent guest relations and communication skills.
  • Outgoing and friendly, with attention to detail.
  • Willing to work shifts including weekends/public holidays.
  • Physically able to stand for long periods.

Responsibilities

  • Manage reservations via phone and email with confirmations.
  • Respond to guest enquiries and requests.
  • Share guest information with the team to personalise service.
  • Request dining feedback and relay to the manager.
  • Greet guests by name and guide to seats; bid farewell.
  • Maintain a strong guest profile database and update records.
  • Suggest ideas to improve operations and guest experience.
  • Handle other duties as assigned.

Skills

Guest relations
Communication
Customer service
Shift work
Team player

Job description

TSH Corporation Limited, renowned for premium whiskies, cocktails and spirits, seeks a guest-focused reservations specialist in Singapore. You will manage bookings, respond to inquiries, and personalise guest experiences across ourSignature Reserve and related venues.

Ideal candidates have at least 1 year in hospitality, outstanding guest relations, and the ability to work shifts including weekends and public holidays.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Premium Spirits & Guest Experience Ambassador
Premium Spirits & Guest Experience Ambassador

Quaich Bar • Singapore

On-site
SGD 20,000 - 31,000
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Le"
Guest Relations Specialist Flexible Hours Premium Spirits
Guest Relations Specialist Flexible Hours Premium Spirits

QUAICH PTE. LTD. • Singapore

On-site
SGD 22,000 - 36,000
Annual Leave
Medical & Hospitalisation Leave
Maternity/Paternity Leave
+4
Guest Relations Manager — Premium Spirits & VIP Experiences
Guest Relations Manager — Premium Spirits & VIP Experiences

TWS Pte. Ltd. • Singapore

On-site
SGD 42,000 - 60,000
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Le
+4
GUEST RELATIONS EXECUTIVE
GUEST RELATIONS EXECUTIVE

TWS PTE. LTD. • Singapore

On-site
SGD 28,000 - 42,000
Annual Leave
Medical & Hospitalisation Leave
Insurance Coverage
GUEST RELATIONS EXECUTIVE
GUEST RELATIONS EXECUTIVE

PLANET SPIRITS PTE. LTD. • Singapore

On-site
SGD 31,000 - 40,000
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Le​
+4
Lead Service Captain – Premium Spirits & Dining
Lead Service Captain – Premium Spirits & Dining

TWS PTE. LTD. • Singapore

On-site
SGD 33,000 - 54,000
Annual Leave
Medical Benefits
Dental Benefits
+4
Premium Guest Experience Lead
Premium Guest Experience Lead

QUAICH PTE. LTD. • Singapore

On-site
SGD 42,000 - 66,000
Annual Leave
Medical Leave
Maternity Leave
+5
GUEST RELATIONS EXECUTIVE
GUEST RELATIONS EXECUTIVE

QUAICH PTE. LTD. • Singapore

On-site
SGD 22,000 - 36,000
Annual Leave
Medical & Hospitalisation Leave
Maternity/Paternity Leave
+4
GUEST RELATIONS MANAGER
GUEST RELATIONS MANAGER

QUAICH PTE. LTD. • Singapore

On-site
SGD 42,000 - 66,000
Annual Leave
Medical Leave
Maternity Leave
+5
Guest Relations Manager
Guest Relations Manager

TWS Pte. Ltd. • Singapore

On-site
SGD 42,000 - 60,000
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Le
+4