Front of House (UP $3000/month)

Nextbeat Singapore Pte. Ltd.; Singapore; Presencial; SGD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Monthly bonus

Annual Leave

Descripción de la vacante

Nextbeat Singapore Pte. Ltd. is seeking a Front of House associate to create a warm, professional guest experience at our Orchard location.

You will welcome guests, manage inquiries, assist with check-in/out, and coordinate with housekeeping and reception for smooth daily operations. The role requires strong English communication, a customer-first attitude, and the ability to multitask across reservations and guest services.

Formación

• Strong communication skills for guest interactions.
• Experience in hospitality or customer service preferred.
• Ability to stay composed and friendly under pressure.
• Attention to details in guest information and operations.
• Capable of multitasking across desk, reservations and inquiries.

Responsabilidades

• Welcome and assist guests with a warm, professional welcome.
• Handle guest enquiries, requests, and complaints promptly.
• Assist with guest check-in and check-out when required.
• Manage reservations and respond to room enquiries.
• Coordinate with housekeeping, reception and other departments.
• Provide information on hotel facilities and local attractions.
• Keep the front-of-house area clean and presentable.

Conocimientos

Excellent communication

Customer service

Pleasant personality

Attention to detail

Multitasking

Descripción del empleo

Job Title: Front of House

Monthly Salary: UP to $2,500 basic (Negotiable) with monthly bonusof $1,000

Working Address: Orchard

Working Hours: 5.5 days work week (Weekends included) | 10AM - 10:30PM (10 hours) with 2.5 hours break in between

Benefits:

• Medical Insurance




• $1,000/month bonus




• Annual Leave

Responsibilities and Duties:

• Welcome and assist guests, ensuring a warm and professional experience.




• Handle guest enquiries, requests, and complaints promptly and courteously.




• Assist with guest check-in and check-out procedures where required.




• Manage reservations, room enquiries, and guest information.




• Coordinate with housekeeping, reception, and other departments to ensure smooth daily operations.




• Provide information on hotel facilities, services, and local attractions.




• Maintain a professional appearance and ensure the front-of-house area is clean and presentable.




• Perform other duties as assigned by management.

Qualification and Requirements

• Previous experience in hotel operations, hospitality, or customer service is preferred.




• Good communication and interpersonal skills.




• Pleasant personality with a strong customer-service mindset.




• Able to handle guest enquiries and resolve issues professionally.




• Well-organised, attentive to detail, and able to multitask.




• Able to work shifts, weekends, and public holidays.




• Proficient in English; additional languages are an advantage.




• Candidates with a positive attitude and willingness to learn are welcome to apply.

Nextbeat Singapore Pte. Ltd.
EA License Number: 22C1267
EA Personnel No: R22110252