Guest Experience Lead - Front Desk (1-Year Contract)

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

RMA Contracts Pte. Ltd. invites a friendly receptionist to join our East-location front desk team.

You will be the first point of contact for visitors and staff, handling calls, mail, deliveries, and meeting room bookings with professionalism. You should have good communication, interpersonal skills, and a customer-service mindset. The role requires a neat appearance and adherence to workplace policies, with a 1-year contract and standard office hours.

Qualifications

• Minimum GCE 'O' Level with at least 3 credits.
• Prior receptionist, customer service, or office administration experience preferred.
• Customer service-oriented with a professional approach to work.

Responsibilities

• Manage front desk operations and attend to visitors professionally.
• Handle incoming calls, enquiries, mail, parcels, and deliveries.
• Coordinate visitor access and support office security procedures.
• Maintain reception area and manage office supplies/inventory.
• Provide administrative and clerical support as required.
• Support meeting room bookings and boardroom coordination.

Skills

Strong communication

Interpersonal skills

Customer service

Education

GCE O-Level with 3+ credits

Job description

RMA Contracts Pte. Ltd. invites a friendly receptionist to join our East-location front desk team.

You will be the first point of contact for visitors and staff, handling calls, mail, deliveries, and meeting room bookings with professionalism. You should have good communication, interpersonal skills, and a customer-service mindset. The role requires a neat appearance and adherence to workplace policies, with a 1-year contract and standard office hours.