Guest Experience Lead, Food & Beverage

W Hotels; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

W Hotels in Singapore is seeking a seasoned hospitality professional for a Non-Management, Full-Time role. This position focuses on ensuring cohesive team operations to meet guest needs and uphold brand standards at a premier Singapore location.

The role requires supervising staff, managing opening/closing duties, and maintaining safety, cleanliness, and efficiency. Candidates should have at least 2 years of related experience and 1 year in a supervisory capacity.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together to deliver optimum service.
• Inspect grooming, attire, and maintain professional standards.
• Complete opening and closing duties and stock supplies.
• Monitor dining rooms for seating, service, safety, and guest wellbeing.
• Assist management with hiring, training, scheduling, evaluating, and coaching.

Skills

Related work experience

Supervisory experience

Education

High school diploma or GED equivalent

Job description

W Hotels in Singapore is seeking a seasoned hospitality professional for a Non-Management, Full-Time role. This position focuses on ensuring cohesive team operations to meet guest needs and uphold brand standards at a premier Singapore location.

The role requires supervising staff, managing opening/closing duties, and maintaining safety, cleanliness, and efficiency. Candidates should have at least 2 years of related experience and 1 year in a supervisory capacity.