Guest Experience Lead — Flexible Hours & Growth

HE XI ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Part time

Benefits offered by this job

Staff meals

Uniform provided

Flexible scheduling

Career progression

Job summary

HE XI ENTERPRISE PTE. LTD. is seeking to deliver exceptional dining experiences through attentive service and genuine hospitality. Join our team near Telok Ayer / Chinatown MRT and greet guests with warmth.

You will handle inquiries, explain specials, take payments, maintain hygiene, and upsell promotions in a dynamic evening environment. Progression opportunities to Senior or Supervisor roles available.

Responsibilities

• Greet and seat guests professionally to create a welcoming atmosphere
• Explain daily specials clearly to assist guest choices
• Handle guest inquiries, feedback, and complaints professionally to resolve issues promptly
• Process payments accurately while maintaining cash handling integrity
• Maintain cleanliness of service stations to uphold hygiene standards
• Upsell menu items and promote ongoing promotions to increase sales

Job description

HE XI ENTERPRISE PTE. LTD. is seeking to deliver exceptional dining experiences through attentive service and genuine hospitality. Join our team near Telok Ayer / Chinatown MRT and greet guests with warmth.

You will handle inquiries, explain specials, take payments, maintain hygiene, and upsell promotions in a dynamic evening environment. Progression opportunities to Senior or Supervisor roles available.