Guest Experience Host - Front Desk & Service

TUNG LOK MILLENNIUM PTE LTD; Singapore; On-site; SGD 20,000 - 30,000; Full time

Job summary

TUNG LOK MILLENNIUM PTE LTD in Singapore seeks a guest-focused service associate to welcome guests, manage reservations, and support daily front-desk operations. You will handle payments at the POS, assist with menu queries, and coordinate with the service team to ensure a smooth dining experience.

The ideal candidate has strong communication, a friendly attitude, and can work weekends and public holidays. Join our busy F&B team and contribute to a warm, efficient guest experience in a

Qualifications

• Minimum prior experience in a similar role is preferred.
• Excellent customer service and communication skills are essential.
• Friendly, positive attitude and ability to work in a team.
• Service-oriented with a passion for F&B.

Responsibilities

• Welcome guests and provide a warm first impression to ensure a positive dining experience.
• Manage reservations, seating, waiting lists, and inquiries with the service team.
• Handle guest feedback and requests professionally, escalating to management when needed.
• Operate POS and handle payments accurately using cash, card, and digital methods.
• Assist with menu inquiries, promotions, takeaway orders, and other service matters.
• Maintain a clean, organized front counter and reception area.

Skills

Customer service

Communication

Team oriented

Positive attitude

Job description

TUNG LOK MILLENNIUM PTE LTD in Singapore seeks a guest-focused service associate to welcome guests, manage reservations, and support daily front-desk operations. You will handle payments at the POS, assist with menu queries, and coordinate with the service team to ensure a smooth dining experience.

The ideal candidate has strong communication, a friendly attitude, and can work weekends and public holidays. Join our busy F&B team and contribute to a warm, efficient guest experience in a