Guest Experience Host - Front Desk & POS

CLUB CHINOIS PTE LTD; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

CLUB CHINOIS PTE LTD in Singapore is seeking a customer-focused front-of-house staff to greet guests, handle reservations, and support service teams to ensure a smooth dining experience.

You will manage cashier duties, answer enquiries, assist with menu questions, and maintain a welcoming reception area. Weekend and public holiday shifts required; passion for F&B and team collaboration preferred.

Qualifications

• Excellent customer service and communication skills.
• Prior experience in a similar role is preferred.
• Able to work on weekends and public holidays.
• Service oriented and passionate about F&B operations.

Responsibilities

• Welcome and greet guests professionally, creating a warm first impression.
• Manage reservations, seating, waiting lists, and guest enquiries with the service team.
• Handle guest feedback and escalations professionally.
• Perform cashier duties using the POS system and process payments accurately.
• Assist guests with menu enquiries, takeout requests, and service-related needs.
• Maintain a clean, organized front counter and reception area.
• Undertake other duties as assigned by the Company.

Skills

Customer service

Communication

Teamwork

Cash handling

F&B knowledge

Tools

POS system

Job description

CLUB CHINOIS PTE LTD in Singapore is seeking a customer-focused front-of-house staff to greet guests, handle reservations, and support service teams to ensure a smooth dining experience.

You will manage cashier duties, answer enquiries, assist with menu questions, and maintain a welcoming reception area. Weekend and public holiday shifts required; passion for F&B and team collaboration preferred.