Guest Experience Host for Large-Scale Exhibition

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 17,000 - 19,000; Full time

Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking a Visitor Experience Ambassador for a large-scale themed exhibition in Singapore.

The role involves assisting with ticketing, guiding visitors, and managing queues to ensure a welcoming, safe, and memorable experience. You will be deployed across ticketing, queue management and experience zones, with training provided and shifts on weekdays during the Dec 2026 to Jun 2027 period.

Qualifications

• Friendly and approachable demeanor.
• Good communication and customer service skills.
• Patient and calm under crowds or challenging situations.
• Able to stand and walk for extended periods.

Responsibilities

• Welcome visitors and provide information about the exhibition.
• Scan and validate tickets and assist with admission enquiries.
• Manage queues, entry points and visitor flow.
• Communicate waiting times, delays and admission procedures clearly.
• Guide visitors through the exhibition and interactive experience zones.
• Explain activity instructions and encourage appropriate visitor etiquette.
• Assist families and guests needing extra support.
• Attend to visitor feedback and provide basic service recovery.
• Monitor zones and ensure safety and guidelines are followed.
• Escalate complaints, incidents and equipment issues promptly.
• Attend required training sessions and daily briefings.
• Support daily opening, closing and other exhibition duties.

Skills

Customer service

Communication

Crowd management

Stamina

Shift work

Job description

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking a Visitor Experience Ambassador for a large-scale themed exhibition in Singapore.

The role involves assisting with ticketing, guiding visitors, and managing queues to ensure a welcoming, safe, and memorable experience. You will be deployed across ticketing, queue management and experience zones, with training provided and shifts on weekdays during the Dec 2026 to Jun 2027 period.