Guest Experience Concierge

Far East Hospitality; Singapore; Presencial; SGD 23 000 - 30 000; Tempo integral

Resumo da oferta

Far East Hospitality Holdings Pte Ltd seeks a Guest Service Associate for Adina Singapore Orchard and Orchard Parksuites in Singapore. You will greet guests, respond to queries, and provide courteous service across rotating shifts, weekends and public holidays.

Responsibilities include handling phone and in-person requests, assisting with HMS systems, maintaining a neat appearance, and ensuring guest safety and security.

Qualificações

• O-Level or equivalent education required.
• Willing to work rotating shifts, weekends and public holidays.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality; HMS knowledge advantageous.

Responsabilidades

• Assist guests with courteous, efficient service and handle inquiries.
• Respond to complaints and requests promptly; escalate as needed.
• Handle cashiering and follow residence policies.
• Provide local information and maintain guest relations.
• Maintain professional appearance and assist in duties as required.

Conhecimentos

Positive attitude

Outgoing personality

Strong communication

Hospitality experience

Guest services

Formação académica

O-Level or equivalent

Ferramentas

HMS knowledge

Descrição da oferta de emprego

Far East Hospitality Holdings Pte Ltd seeks a Guest Service Associate for Adina Singapore Orchard and Orchard Parksuites in Singapore. You will greet guests, respond to queries, and provide courteous service across rotating shifts, weekends and public holidays.

Responsibilities include handling phone and in-person requests, assisting with HMS systems, maintaining a neat appearance, and ensuring guest safety and security.