Guest-Centric Service Supervisor | Culinary Team Lead

OUE Restaurants; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Annual Leave

Performance Bonus

Medical Insurance

Staff Discounts

Staff Meals Provided

Job summary

OUE Restaurants in Singapore is seeking a Captain or Supervisor with at least 2 years of experience in Asian culinary. This role involves assisting guests, managing POS systems, handling complaints, and supporting daily kitchen operations. The ideal candidate will possess excellent communication skills and a positive attitude. Benefits include annual leave, performance bonuses, medical insurance, and staff discounts.

Qualifications

• At least 2 years of work experience as a Captain or Supervisor in Asian culinary.
• Excellent verbal and written communication skills.
• Strong problem-solving skills to handle customer complaints effectively.

Responsibilities

• Assist as the first point of contact between guests and the restaurant.
• Manage and operate POS systems, including card and cash transactions.
• Assist in taking guest orders and upselling promotions.

Skills

Communication skills

Problem-solving skills

Team player

POS systems proficiency

Tools

POS systems

Online booking systems (e.g., Chope)

Job description

OUE Restaurants in Singapore is seeking a Captain or Supervisor with at least 2 years of experience in Asian culinary. This role involves assisting guests, managing POS systems, handling complaints, and supporting daily kitchen operations. The ideal candidate will possess excellent communication skills and a positive attitude. Benefits include annual leave, performance bonuses, medical insurance, and staff discounts.