Restaurant Service Supervisor - Guest Experience & Ops

OUE Restaurants Pte. Ltd.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Benefits offered by this job

Annual Leave

Performance Bonus

Group Medical Insurance

Staff Discounts

Staff Meals Provided

Job summary

OUE Restaurants Pte. Ltd. in Singapore is seeking a Captain or Supervisor with at least 2 years of experience in Asian culinary. The role involves managing guest inquiries, operating POS systems, and ensuring service quality. Candidates should possess excellent communication skills and a positive attitude, able to thrive in a fast-paced environment. Benefits include paid leave, bonuses, and staff discounts.

Qualifications

• At least 2 years of work experience as a Captain or Supervisor in Asian culinary.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Assist in the first point of contact between guests and the restaurant.
• Manage and operate POS systems, including all card and cash transactions.
• Assist in taking guest orders and recommending menu specialties.
• Balance cash floats at the start and end of each shift.
• Handle delivery platform apps and process orders promptly.

Skills

Excellent communication skills

Strong problem-solving skills

Ability to work in a fast-paced environment

Team player

Proficiency in POS systems

Positive attitude

Tools

POS systems

Online booking systems (e.g. Chope)

Job description

OUE Restaurants Pte. Ltd. in Singapore is seeking a Captain or Supervisor with at least 2 years of experience in Asian culinary. The role involves managing guest inquiries, operating POS systems, and ensuring service quality. Candidates should possess excellent communication skills and a positive attitude, able to thrive in a fast-paced environment. Benefits include paid leave, bonuses, and staff discounts.