Group Sales Lead – Hotels & Events

ssg hotels pte. ltd.; Singapore; On-site; SGD 52,000 - 90,000; Full time

Benefits offered by this job

Discounts on F&B and rooms for family

Global Learning + Development access

2 nights yearly staycation in Garcha集团

20% off Food/Alcohol at group venues

Job summary

The Garcha Group in Singapore, a boutique hotel group, is seeking a dynamic Group Sales Executive to manage group room enquiries and coordinate with in‑house departments. You will showcase properties through site inspections and develop sales plans to win new accounts while meeting targets, ensuring VIP guest handling and exceptional service.

responsibilities include pursuing multiple sales activities weekly, negotiating rates, and maintaining strong relationships across teams to ensure seamless

Responsibilities

• Manages group room enquiries (10+ rooms) and related functions from receipt to contracting and payment.
• Liaise with in-house departments for quick, smooth execution and conversion of group business; own group blocks, pickup numbers, billing and VIP guest handling.
• Manages site inspections, organizes visits, room allocation and coordinates all departments to showcase the hotel to visitors.
• Maintains professional communication; prepares and reviews documents; answers phones with proper etiquette.
• Develops and maintains positive working relationships; responds to colleagues’ concerns and supports department goals.
• Meet and exceed individual sales goals; contribute to team targets for department sales budget.
• Conduct 5 sales calls daily and 3 sales activities per week (Entertainment & Site Inspections).
• Identify and develop new potential accounts (target at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts; initiate activities for each market/account.
• Communicate benefits and promotions of the hotel to customers; manage corporate accounts and growth.
• Negotiate transient rates for assigned accounts; prospect via phone, site visits, trade shows, email, and research.
• Gather market intelligence on product ideas, competition, and customer trends; follow up promptly on inquiries and site visits.
• Maintain interdepartmental relations while safeguarding customer satisfaction, revenue, profitability and staff morale.
• Adhere to professional norms of integrity: grooming, ownership, accountability, and punctuality.
• Perform other duties as assigned by management within Sales & Marketing.

Job description

The Garcha Group in Singapore, a boutique hotel group, is seeking a dynamic Group Sales Executive to manage group room enquiries and coordinate with in‑house departments. You will showcase properties through site inspections and develop sales plans to win new accounts while meeting targets, ensuring VIP guest handling and exceptional service.

responsibilities include pursuing multiple sales activities weekly, negotiating rates, and maintaining strong relationships across teams to ensure seamless