Hotel Events Sales Executive

The Garcha Group Marriott International; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts on F&B and room rates at 7,0

Global Learning + Development access

2 nights yearly staycation

20% off Food/Alcohol at group venues

Job summary

The Garcha Group, Singapore’s boutique hotel group, is seeking an energetic Sales & Events professional to drive group business across its Marriott-affiliated properties.

You will manage enquiries from initial contact to contract, coordinate with in-house departments, and develop new corporate accounts while growing existing ones with strategic sales plans and market insights.

Qualifications

• Experience in events and group sales for hotels.
• Ability to build and convert leads into bookings.
• Strong coordination with in-house departments.
• Proven track record in managing corporate accounts.
• Excellent communication and negotiation skills.

Responsibilities

• Manages all events & rooms sales enquiries, from receipt to contracting and payment.
• Liaise with in-house departments for quick execution and VIP handling.
• Manage site inspections, organize visits, room allocation, and show events.
• Identify and develop at least 2 new accounts weekly.
• Develop sales plans to generate business from identified markets.
• Determine corporate account needs and initiate sales activities.
• Grow corporate accounts by tracking transient, group, and catering goals.
• Gather market intelligence on competitors and trends.
• Follow up on inquiries, ensure accuracy in bookings and documents.
• Perform other duties as assigned by management.
• Managing DayAway, TagVenue platforms.
• Create partnerships with platforms for events.
• Create Event Orders, Contracts and update Event Tracker monthly with Revenue, Cost, targets.
• For groups >20 pax, welcome guests to ensure memorable experience.
• Organize Hotel Dropbox with materials.
• Create Event Packages and promotions with Sales & Marketing Manager.
• Any other duties/tasks as requested.

Skills

Event sales

Corporate account management

Client liaison

Contracting & proposals

Sales planning

Market intelligence

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott);
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)
• Whiskey Library & Jazz Club (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits:

• - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
• - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
• - 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.
• - 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.
• Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
• Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants, coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Perform any other duties assigned by owners according to changing business, economic, customer needs or restructure within Sales & Marketing Department (Corporate, Rooms & F&B).
• Managing DayAway, TagVenue and other platforms if required.
• Create partnerships with other platforms that may benefit the group for events.
• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis stating Revenue, Cost of each Event and person target.
• For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.
• Organize each Hotel Dropbox Folder to have all necessary materials for event sales
• Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.
• - Any other duties/tasks as requested by management.