Global Supply Chain & Fulfillment Lead

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a logistics professional to manage order processing, from inquiries to invoicing. You will coordinate with logistics, production and finance to ensure timely fulfillment and accurate documentation across export activities.

The role emphasizes SAP usage, export compliance, and international shipment coordination, with a focus on delivering efficient service and data-driven insights to improve KPIs.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years in supply chain logistics and order processing.
• Proven negotiation skills with internal stakeholders and service providers.
• Strong analytical and problem-solving abilities.

Responsibilities

• Process inquiries, quotations, and sales orders accurately and in a timely manner.
• Prepare purchase orders upon receiving customer orders.
• Communicate with customers regarding order statuses, product availability, and inquiries.
• Maintain documentation related to sales such as invoices, quotations, purchase orders, contracts, and reports.
• Collaborate with internal departments and external partners, including logistics, production, and finance, to ensure effective order fulfillment.
• Generate and analyze sales reports to provide insights and track KPIs and trends.
• Identify and resolve issues in the sales process, including discrepancies and customer complaints.
• Prepare and manage export documents, including invoices and customs declarations.
• Understand and apply Incoterms to define responsibilities and risks in shipment.
• Ensure compliance with export regulations and trade laws for both original and destination countries.
• Coordinate international logistics through partnerships with freight forwarders and customs brokers for timely transportation.
• Facilitate customs clearance with accurate documentation to ensure smooth passage through checkpoints.
• Identify potential risks in shipments and develop mitigation strategies.
• Negotiate shipping rates and terms with logistics partners to optimize costs.
• Implement tools for real-time visibility into shipment status for proactive issue resolution.

Skills

Negotiation

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Admin, or related field

Tools

SAP

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a logistics professional to manage order processing, from inquiries to invoicing. You will coordinate with logistics, production and finance to ensure timely fulfillment and accurate documentation across export activities.

The role emphasizes SAP usage, export compliance, and international shipment coordination, with a focus on delivering efficient service and data-driven insights to improve KPIs.