Global Order Fulfillment Specialist

REERACOEN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 47,000 - 67,000; Full time

Benefits offered by this job

AWS: 1 month

Global Bonus

Annual Leave: 18-21 Days

Medical Leave: 14 Days

Medical Benefits & Insurance

Job summary

REERACOEN SINGAPORE PTE. LTD. is seeking a FOM Representative to manage orders from entry to delivery and coordinate with engineering, sales, and factory for proper configuration before PO release.

The role requires 3+ years in order fulfillment within manufacturing, strong English skills, and ability to travel to Malaysia/Japan as needed. Proactive problem solving and process optimisation are key.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Finance.
• 3+ years end-to-end order fulfillment experience in manufacturing or operations.
• 2+ years in process improvement and workflow optimization.
• Excellent English communication.
• Familiarity with Oracle or similar systems and data tools.
• Advanced Excel (Pivot, Macros) and Power BI knowledge.
• Willingness to travel to Malaysia and Japan when required.

Responsibilities

• Manage and execute customer orders from entry to on-time delivery.
• Coordinate with product engineering, sales and factory to validate product configuration before PO release.
• Monitor and manage order backlogs and proactively communicate delays to stakeholders.
• Liaise with 3PL providers and freight forwarders for timely shipment and proper documentation.
• Resolve discrepancies with suppliers (PO, shipping docs, damaged goods).
• Prepare and process shipping and import/export documentation in compliance with trade rules.
• Act as escalation point for internal teams on fulfillment issues.
• Analyze order fulfillment processes and identify inefficiencies; recommend improvements.
• Support continuous improvement initiatives aligned with manufacturing and supply chain objectives.

Skills

Order management

Supplier relations

Excel advanced

Power BI

Data interpretation

Education

Bachelor's degree in Business Administration / SCM / Finance

Tools

Oracle

Job description

REERACOEN SINGAPORE PTE. LTD. is seeking a FOM Representative to manage orders from entry to delivery and coordinate with engineering, sales, and factory for proper configuration before PO release.

The role requires 3+ years in order fulfillment within manufacturing, strong English skills, and ability to travel to Malaysia/Japan as needed. Proactive problem solving and process optimisation are key.