Global Laser Field Service Engineer & Solutions Expert

HANS HIGH-TECH SINGAPORE PTE. LTD.

Singapore

Presencial

SGD 60.000 - 90.000

Jornada completa

Hace 2 días

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Descripción de la vacante

HANS HIGH-TECH SINGAPORE PTE. LTD. is seeking a Laser Field Service Engineer to provide on-site installation, troubleshooting and maintenance of laser equipment across client sites in Singapore and abroad.

The role collaborates with the sales team to develop robust machine solutions and supports cross-functional communication between manufacturing in JB and R&D teams. You will diagnose technical issues, deliver training on operation and maintenance, and travel as needed to meet customer

Formación

Degree in Mechanical Engineering or related field.
Fresh graduates or 1–2 years' experience in laser marking, welding, cutting and related material processing.

Responsabilidades

Travel to client sites to install, troubleshoot, repair and maintain laser equipment.
Diagnose technical issues and provide timely solutions to minimize downtime.
Provide technical training and guidance to clients on machine operation and maintenance.
Work closely with Sales Team to analyze customer requirements and provide technical solutions.
Serve as the technical expert during the sales process, answering deep-dive technical queries.
Visit the Johor Bahru (JB) factory as needed to facilitate communication between the manufacturing team and the R&D/design team.
Assist in resolving technical or production-related issues by ensuring alignment between design specifications and manufacturing capabilities.