Laser Field Service Engineer – Travel & Training

ASML Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ASML Singapore Pte Ltd in Singapore is seeking a Field Service Engineer to install, service and repair Cymer DUV lasers at customer sites, under strict environmental conditions. You will apply technical product expertise to diagnose problems, perform preventive maintenance and ensure customer satisfaction.

Travel is required to customer sites; the role involves collaborating with colleagues, providing guidance, and reporting activities using official documentation.

Qualifications

• Degree or Diploma in Electronics / Electrical Engineering/ Mechatronics/ Mechanical Engineering
• At least 5 years' working experience for Diploma holders (semiconductor industry preferred)
• Advanced technical knowledge in optics, electronics (analog and digital), control area networks, and semiconductor manufacturing equipment
• Minimum of 2 years experience in repairing and maintaining similar equipment and interfacing with customers
• Experience providing technical leadership and guidance to others
• Entry level candidates are welcome to apply

Responsibilities

• Analyzes, diagnoses and troubleshoots laser equipment problems via telephone or at customer site.
• Installs, repairs, and performs preventive maintenance on laser equipment at customer sites.
• Travels as required to perform service activities at customer sites.
• Provides technical training, guidance and assistance to less experienced field service engineers.
• Completes accurate service and expense reports as defined in the respective process documentation.
• Uses company technical documentation and provide feedback for improvement of the documentation.
• Maintains an assigned installed base, provides primary support, forecasts, customer support meetings and day-to-day communication with the customer.
• Other duties as required.

Skills

Interpersonal skills

Communication skills

Stress management

Independent judgment

Technical diagnostics

Module-level troubleshooting

Procedural discipline

Digital circuitry diagnosis

Electronic test equipment

Analytical reasoning

Education

Electronics / Electrical Engineering / Mechatronics / Mechanical Engineering

5+ years field experience (Diploma holders)

Entry level candidates welcome

Job description

ASML Singapore Pte Ltd in Singapore is seeking a Field Service Engineer to install, service and repair Cymer DUV lasers at customer sites, under strict environmental conditions. You will apply technical product expertise to diagnose problems, perform preventive maintenance and ensure customer satisfaction.

Travel is required to customer sites; the role involves collaborating with colleagues, providing guidance, and reporting activities using official documentation.