Global Key Accounts Director, Payments Solutions

Boku; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Boku is seeking a Key Account Director to drive growth of strategic merchant portfolios across Asia-Pacific. You will design opportunity plans, manage premium partners, and meet revenue targets while leading cross-functional teams.

In this high-visibility role, you will influence regional payment strategies, deliver quarterly business reviews, and shape product roadmaps for local payments, wallets, and carrier billing with enterprise customers.

Qualifications

• Bachelor’s degree or higher in business or economics.
• 7+ years in digital payments or fintech.
• Proven end-to-end delivery and revenue targets.
• Strong stakeholder management across regions.
• Experience with mobile payments or ecommerce is a plus.
• Mandarin is preferred (spoken & written).

Responsibilities

• Act as primary point of contact for premium merchant partners.
• Achieve revenue targets and drive growth with merchants.
• Develop growth strategies and account plans across regions.
• Lead QBRs with merchants and deliver actionable insights.
• Maintain merchant data and documentation for continuity.
• Shape product and network roadmaps for local payments.

Skills

Cross-functional collab

Strong communicator

Data-driven decisions

Strategic leadership

Influence without authority

Execution focus

Education

Bachelor's degree or higher in Business/Economics

Tools

Excel

Salesforce

CRM systems

Job description

Boku is seeking a Key Account Director to drive growth of strategic merchant portfolios across Asia-Pacific. You will design opportunity plans, manage premium partners, and meet revenue targets while leading cross-functional teams.

In this high-visibility role, you will influence regional payment strategies, deliver quarterly business reviews, and shape product roadmaps for local payments, wallets, and carrier billing with enterprise customers.