Global GSOC Operator – Security Operations Pro

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 51,000 - 61,000; Full time

Job summary

ARSLAN SRS Singapore is seeking a GSOC Operator to join our team in Singapore. The role involves monitoring security systems, coordinating responses to alarms, and liaising with stakeholders globally.

You will manage investigations, dispatch teams, and communicate critical information promptly to protect assets and people. We require at least 5 years in an operational security role, with control room experience, strong IT skills, and discretion.

Qualifications

• 5+ years of experience in an operational physical security role.
• Prior experience in a Control Room environment is essential.

Responsibilities

• Answer routine and emergency alarm calls, monitoring alarms and video equipment including fire, door, and duress alarms.
• Maintain and enhance security and safety while supporting all client-specific operational tasks.
• Conduct investigations and analysis on internal and external incidents.
• Dispatch security officers, ERT, facilities, Local Emergency Services, and EMS personnel as required via telephone and/or radio.
• Gather and manage information and intelligence regarding domestic and international events that may impact the Client.
• Communicate and disseminate information to key partners using established communication vehicles and best practices.
• Escalate complaints and unusual or critical event information without delay.
• Perform confidential duties related to shipping, logistics, inventory management, and various technical tasks to support the wider business.

Skills

Analytical

Operational security

Communication

Teamwork

Tools

Microsoft Office

Job description

ARSLAN SRS Singapore is seeking a GSOC Operator to join our team in Singapore. The role involves monitoring security systems, coordinating responses to alarms, and liaising with stakeholders globally.

You will manage investigations, dispatch teams, and communicate critical information promptly to protect assets and people. We require at least 5 years in an operational security role, with control room experience, strong IT skills, and discretion.