Global Field Service Engineer, Semiconductor Equipment

RAY TECH SINGAPORE PTE. LTD.

Singapore

On-site

SGD 54,000 - 80,000

Full time

8 days ago

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Job summary

RAY TECH SINGAPORE PTE. LTD. is seeking a Field Service Engineer to provide worldwide on-site and remote support for semiconductor equipment.

You will diagnose, repair, and optimize systems, train customers, and ensure high reliability across regions. You will travel overseas as required, handle customer interactions professionally, and collaborate with distributors to improve service standards. Fresh graduates are welcome to apply.

Qualifications

Experience in field service and customer support for semiconductor equipment.
Troubleshooting PCB, PC hardware, and software.
Strong interpersonal and communication skills.
Fresh graduates are welcome to apply.

Responsibilities

Deliver worldwide field service support to maintain operational reliability and improve customer satisfaction with company products.
Provide technical service and applications support to distributors and customers to diagnose and resolve product-related issues efficiently.
Communicate clearly with distributors and customers to identify technical problems and implement timely solutions.
Develop and implement cost-effective technical solutions to address customer queries and enhance product performance.
Manage service tasks and customer interactions independently, demonstrating self-motivation and accountability.
Travel overseas as required to support field service operations and fulfill customer needs.