Field Service Engineer – Semiconductor Equipment
Singapore | Permanent
Our client is looking for a Field Service Engineer to provide technical support and service for semiconductor equipment at customer sites. This is a hands-on role covering installation, troubleshooting, maintenance, repair, and equipment relocation.
Key Responsibilities
- Provide field service and technical support to customers within the semiconductor industry.
- Perform installation, maintenance, troubleshooting, repair, de-installation, and relocation of semiconductor equipment at customer sites.
- Support facilities-related activities involving electrical, CDA, gas, vacuum, exhaust, and cooling water systems.
- Attend technology transfer programmes and technical training conducted by equipment manufacturers.
- Provide technical training, troubleshooting assistance, and consultation to customers.
- Carry out in-house repair and maintenance of equipment and components, including heater jackets, vacuum valves, and other devices.
- Work closely with internal departments to ensure timely and effective customer support.
- Support logistics activities including packing, unpacking, and delivery of parts and equipment when required.
- Maintain proper organisation, labelling, and housekeeping of tools, parts, and work areas in accordance with 6S practices.
- Ensure all tools and equipment are properly used, maintained, and accounted for.
- Complete assigned technical and safety training programmes.
- Prepare accurate and timely service reports, repair reports, project daily reports, and other required documentation.
- Respond promptly to troubleshooting and repair requests to minimise customer equipment downtime.
- Comply with company policies, procedures, safety requirements, and customer-site regulations.
- Maintain strict confidentiality of company and customer information.
- Perform other duties assigned by the Team Leader or Department Manager.
Requirements
- Diploma or Degree in Electrical/Electronics Engineering, Mechanical Engineering, or a related technical discipline.
- Comfortable working at semiconductor wafer fabrication facilities, including cleanroom and sub-fab environments, as well as the company workshop.
- Willing to work overtime, including evenings and weekends, when required. OT will be paid.
- Hands-on, technically inclined, and comfortable working in a customer-facing environment.
- Strong troubleshooting, problem-solving, and communication skills.
Interested in building your career in the semiconductor industry?
If you have an engineering background and enjoy hands-on troubleshooting, technical problem-solving, and working with advanced semiconductor equipment, this could be a great opportunity to grow your field service career.