Global Director of Durable Containment & Trust

TikTok Pte. Ltd.; Singapore; On-site; SGD 300,000 - 540,000; Full time

Job summary

TikTok Pte. Ltd. in Singapore is seeking a Global Head of Long-Term Containment to own the strategy, performance, and people of the entire Long-Term Containment function.

You will lead a global organization of leaders, with responsible for durable enforcement and cross-functional collaboration across Policy, Product, Operations, and Data Science. This leader-of-leaders role shapes risk mitigation, reduces escalations, and defines the global containment operating model, roadmap, OKRs, and

Qualifications

• 5+ years of experience in Trust & Safety, Risk, or adjacent integrity domains.
• 5+ years of experience managing managers and leading larger organisations across multiple regions.
• Demonstrated experience owning enforcement or risk strategy across several harm areas at scale, with a clear record of shipping systemic, long-term mitigations.
• Exceptional communication and stakeholder-management skills, with the ability to influence senior leaders, align cross-functional teams, and represent a function to external partners.

Responsibilities

• Own the global long-term containment strategy across all prioritised harm verticals -e.g. Hateful and Harassment Behavior, Violent Extremism and Dangerous Actors, Youth Safety, and
• Lead, develop, and grow a team of leaders who each manage a team of individual contributor analysts; coach your leaders, build the bench, and hold a consistent bar for performance and delivery across regions.
• Drive delivery for the function's headline outcomes, escalation reduction, prevalence, discoverability, and recidivism, and ensure the team is on track.
• Own and evolve the Long-Term Containment operating model, including the trend-led containment cycle, so escalation signals are expanded into long term mitigations rather than handled ticket by ticket.
• Partner with the Prevention teams to close the containment gaps their root cause analyses surface.
• Feed enforcement insight and signals back upstream to drive systemic, root-cause fixes across Policy, Product, and Operations.
• Represent the team to senior leadership, cross-functional partners, and external safety organizations and coalitions, shaping risk-mitigation strategy at scale and securing the alignment and resources the function needs.
• Drive operational rigor across roadmap, OKRs, and headcount planning, and champion the well-being, resilience, and well being best practices of a team exposed to sensitive content.

Job description

TikTok Pte. Ltd. in Singapore is seeking a Global Head of Long-Term Containment to own the strategy, performance, and people of the entire Long-Term Containment function.

You will lead a global organization of leaders, with responsible for durable enforcement and cross-functional collaboration across Policy, Product, Operations, and Data Science. This leader-of-leaders role shapes risk mitigation, reduces escalations, and defines the global containment operating model, roadmap, OKRs, and