Global Digital Process Lead — E‑Commerce & SAP

Zohorecruit; Singapore; On-site; SGD 56,000 - 61,000; Full time

Job summary

Zohorecruit in Singapore is seeking a Digital Business Process Analyst to bridge business goals and IT systems. You will map current steps, identify bottlenecks, and draft clear rules for new digital tools such as e-commerce platforms or ERP software.

The role emphasizes process readiness, governance, and rollout of global digital processes across sales subsidiaries in Southeast Asia, leveraging PMP/PRINCE2/Scrum frameworks. Fluency in English and a degree in a related field are required.

Qualifications

• Degree in Business Administration, Business Informatics, or equivalent.
• Several years of professional experience in the e-business sector, ideally in a B2B environment.
• Demonstrated experience with project management methodologies (PMP, PRINCE2, Scrum) and governance/rollout.
• Ability to work conceptually and deliver results with a structured, independent approach.
• Excellent communication and facilitation skills for diverse stakeholders.

Responsibilities

• Lead process readiness and governance for rollout of global digital business processes.
• Manage Business Process Requirements for digital activities in Southeast Asia for SAP Grow program.
• Ensure global process alignment and standardization within governance structures.
• Support E2E user testing and training for digital business projects.
• Continuously optimize global digital business processes and frameworks.

Skills

Process governance

Stakeholder communication

English proficiency

Education

Bachelor degree in Business Administration

Business Informatics

Equivalent qualification

Tools

SAP Commerce Cloud

CX

ERP

Job description

Zohorecruit in Singapore is seeking a Digital Business Process Analyst to bridge business goals and IT systems. You will map current steps, identify bottlenecks, and draft clear rules for new digital tools such as e-commerce platforms or ERP software.

The role emphasizes process readiness, governance, and rollout of global digital processes across sales subsidiaries in Southeast Asia, leveraging PMP/PRINCE2/Scrum frameworks. Fluency in English and a degree in a related field are required.