Digital Business Process Analyst

Flintex Consulting; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Flintex Consulting in Singapore seeks a Digital Business Process Analyst to bridge business goals with IT systems. You will map current steps, identify bottlenecks, and define rules for new digital tools like e-commerce platforms or ERP software.

You will lead process readiness, manage requirements for SAP Grow program across Southeast Asia, and ensure governance and standardization. Strong PM experience and stakeholder facilitation are essential for success.

Qualifications

• Degree in Business Administration, Business Informatics, or equivalent qualification.
• Several years of professional experience in the e-business sector, ideally in a B2B environment.
• Strong experience with project management methodologies (PMP/PRINCE2/Scrum).
• Excellent communication and facilitation skills to align stakeholders.
• English fluency; additional languages a plus.

Responsibilities

• Lead process readiness and governance to enable rollout of global digital processes.
• Manage Business Process Requirements for digital activities in SEA for SAP Grow program.
• Ensure global process alignment and standardization to governance structures.
• Support E2E user testing and training preparations for digital projects.
• Continuously optimize global digital processes and frameworks.

Skills

Project management

Communication skills

Governance

International collaboration

Education

Bachelor's degree in Business Administration or equivalent

Tools

SAP Commerce Cloud

SAP CX

ERP

Job description

Singapore, Singapore | Posted on 08/24/2026

About the job

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software.

Your Responsibilities:

• Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries
• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program
• Ensure global process alignment and standardization to governance structure
• Support in E2E user testing and training preparations for dig business projects
• Continuously optimize global dig business processes and frameworks

Your Profile:

• A degree in Business Administration, Business Informatics, or an equivalent qualification
• Several years of professional experience in the e-business sector, ideally in a B2B environment
• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous
• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach
• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders
• Proficiency in English (written and spoken); additional languages are a plus
• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus
• A proven ability to operate effectively in international and intercultural settings
• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.