Digital Business Process Analyst

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

FLINTEX Consulting PTE. LTD. in Singapore seeks a Digital Business Process Analyst to bridge business goals with IT systems by mapping current steps, identifying bottlenecks, and drafting rules for new digital tools such as e-commerce platforms or ERP.

The role emphasizes coordinating with sales subsidiaries, Southeast Asia initiatives, and governance structures while ensuring clear communication and structured delivery across international stakeholders.

Qualifications

• Degree in Business Administration, Business Informatics, or an equivalent qualification.
• Several years of professional experience in the e-business sector, ideally in a B2B environment.
• Experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and governance/rollout contexts is advantageous.

Responsibilities

• Lead process readiness and governance to enable rollout of global digital business processes.
• Manage Business Process Requirements for digital business activities in Southeast Asia as blueprint for SAP Grow program.
• Ensure global process alignment and standardization to governance structure.
• Support E2E user testing and training preparations for digital business projects.
• Continuously optimize global digital business processes and frameworks.

Skills

PM methodologies

Communication

Stakeholder alignment

Independent work

Education

Degree in Business Administration/Business Informatics

Tools

SAP tools (Commerce Cloud/CX/ERP)

Job description

A Digital Business Process Analyst bridges the gap between company goals and IT systems. They map current work steps, find slow areas, and write clear rules for new digital tools like e-commerce platforms or ERP software.

About the job

Your Responsibilities:

• Lead process readiness and maintain governance frameworks to enable the rollout of global digital business processes across sales subsidiaries
• Manage Business Process Requirements for digital business activities in Southeast Asia as the blueprint for 2nd tier CX ecommerce platform implementation within SAP Grow program
• Ensure global process alignment and standardization to governance structure
• Support in E2E user testing and training preparations for dig business projects
• Continuously optimize global dig business processes and frameworks

Your Profile:

• A degree in Business Administration, Business Informatics, or an equivalent qualification
• Several years of professional experience in the e-business sector, ideally in a B2B environment
• Strong experience with project management methodologies (e.g., PMP, PRINCE2, Scrum) and their application in governance and rollout contexts is advantageous
• Demonstrated ability to work conceptually and deliver results through a structured and self-reliant working approach
• Exceptional communication and facilitation skills to clearly articulate requirements and progress, ensuring alignment across diverse stakeholders
• Proficiency in English (written and spoken); additional languages are a plus
• Experience with SAP tools such as Commerce Cloud, CX, or ERP is a plus
• A proven ability to operate effectively in international and intercultural settings
• High levels of initiative, teamwork, and assertiveness, with a focus on driving process excellence and governance.

Working hours:

Mon to Fri 9am - 6pm