Global Client Services Analyst

Hedgepoint Global Markets

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

Hedgepoint Global Markets, a global financial services firm, seeks a Client Services Analyst to support clients through the full lifecycle from onboarding to post-trade activities. You will coordinate with Sales, Compliance, Credit, Legal, and Technology to resolve issues, review onboarding documentation, and ensure a smooth client experience.

This Singapore-based role offers regional collaboration and process improvements using Microsoft solutions.

Qualifications

Fluent English is required; Spanish is an advantage.
Bachelor’s degree or higher in Economics, Engineering, Business Administration, or related field.

Responsibilities

Support Client Services with day-to-day activities and inquiries.
Manage client operational routines including margin calls and reconciliations.
Review onboarding docs and coordinate with teams to complete onboarding.
Resolve client issues and maintain high client satisfaction.
Act as liaison between clients, Sales, and internal departments.
Participate in client visits for platform training and documentation collection.
Stay informed about products, services, and policies to provide accurate guidance.