Global Account Executive

Mediterranean Shipping Co. (Switzerland) Asia Regional Office; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Mediterranean Shipping Co. (MSC) Asia Regional Office in Singapore is seeking a strategic accounts professional to support the headquarter directive and drive growth across Asia to Worldwide trade.

The role focuses on becoming the customer focal point for quotations, bids, and day-to-day communications while coordinating with internal teams to ensure smooth operations and high service levels. The candidate will identify opportunities, develop long-term relationships, and manage contracts to

Qualifications

• Degree qualification, preferably in Maritime, Logistics, or Supply Chain Management.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Power BI).
• Strong analytical and reporting skills.

Responsibilities

• Act as the primary point of contact for customers, streamlining quotations, bid submissions, and day-to-day communication to ensure clear information flow and efficient business interactions.
• Identify, build, and sustain long-term business opportunities to support profitable and sustainable growth.
• Develop and maintain strong, positive customer relationships through regular engagement to achieve business targets and support long-term partnerships.
• Proactively create solutions, coordinate with internal stakeholders, and resolve business issues efficiently to enhance overall customer satisfaction.
• Ensure accurate and timely contract preparation, filing, reporting, and documentation, providing customers with a seamless and reliable experience.

Skills

Analytical skills

Multitasking

Verbal & written communication

Teamwork

Attention to detail

Meeting deadlines

Education

Degree in Maritime, Logistics, or Supply Chain Management

Tools

Microsoft Office (Word, Excel, Outlook, Power BI)

Job description

We Offer

• A great journey with excellent career development opportunities in a global organization.
• Be part of the dynamics of Asia to Worldwide trade.
• Cultivating good business relationships with various stakeholders.
• Executing and follow through of commercial goals.

Based in MSC's Singapore Regional Office, the Strategic Account Team is responsible for supporting headquarter directive in steering growth for the company. In this position, the incumbent will have opportunities to display their abilities, acquire skills and knowledge in the following areas:

Key Responsibilities

• Customer Focal Point
  Act as the primary point of contact for customers, streamlining quotations, bid submissions, and day-to-day communication to ensure clear information flow and efficient business interactions.

• Business Development
  Identify, build, and sustain long-term business opportunities to support profitable and sustainable growth.

• Client Relationship Management
  Develop and maintain strong, positive customer relationships through regular engagement to achieve business targets and support long-term partnerships.

• Customer Care Management
  Proactively create solutions, coordinate with internal stakeholders, and resolve business issues efficiently to enhance overall customer satisfaction.

• Contract Management
  Ensure accurate and timely contract preparation, filing, reporting, and documentation, providing customers with a seamless and reliable experience.

Who We Are Looking For

• Degree qualification, preferably in Maritime, Logistics, or Supply Chain Management
• Proficiency in Microsoft Office (Word, Excel, Outlook, Power BI)
• Strong analytical and reporting skills
• Ability to multitask and prioritise critical tasks accordingly
• Strong verbal and written communication skills
• Ability to work under pressure and meet tight deadlines
• Meticulous and detail-oriented with a strong belief in teamwork