GI Team Manager

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 60,000 - 78,000; Full time

Job summary

Success Human Resource Centre Pte Ltd. is looking for a Sales Team Manager to lead a team in telemarketing General Insurance products. Your role will involve achieving sales targets, training team members, and ensuring compliance with management requirements.

The ideal candidate will have a Diploma and 3-5 years of sales team management experience. This is a permanent position offering a salary of up to $6500 with a work schedule from Monday to Friday.

Qualifications

• Minimum 3-5 years of experience in managing a sales team.
• Ability to train, coach, and motivate team members.

Responsibilities

• Manage and lead a sales team in telemarketing GI products.
• Achieve monthly sales targets set by management.
• Prepare and ensure accuracy of sales reports.
• Conduct daily briefings and share best practices.

Skills

Team management

Sales strategy development

Coaching and training

Data analysis

Education

Diploma

Job description

- Permanent
- Up to $6500
- Monday – Friday (9.00am – 6.30pm)
- Novena

Performance Objective :

To manage and lead 10-12 Sales Team in telemarketing GI products (Critical illness, Hospital, Accident plan) to generate sales revenue.

Key Accountabilities:

• Achieve or exceed monthly sale target by the management.
• Train, coach, guide & and motivate team to achieve their monthly sales target
• To prepare & ensure accuracy of reports at all times
• Achievement of daily/weekly/ monthly targets and all KPIs set by Management
• To perform the duties assigned as a Duty Floor Manager (DFM)
• Send daily/interim sales update to the management team at the end of each production day.
• Email daily sales to Division Head.
• Conduct daily morning briefings (e.g. product updates, revised underwriting etc).
• Checking of all sales files for (for any missing info to export to UOI/occupation or industry query).
• Call calibration- sharing of Quality call award winner’s call as best practices.
• Conduct (Daily briefing/sharing session) to update Sales and KPI run-rate to the team.
• To ensure all compliance requirements are met.
• Review and coaching of agent’s call. Document and identify the gap for improvement.

Monthly Duties / Reports:

• Prepare Agent Sales Report for management monthly sales review
• Campaign/Daily sales report analysis to come up with strategies to boost sales.

Ad-hoc Duties:

• Prepare & update agent performance for contract renewal or appraisal.
• Send email to UOI/admin regarding withdrawal/additional sale for the team.
• Attending to miscellaneous requests (checking of Cx’s details/photocopy etc.)

Requirements:

• Min Diploma
• Min 3 – 5 years of experience in managing sales team

Success Resource Centre Pte Ltd (EA License Number: 04C3201)